Shipment and return

Delivery of the package

As a general rule, after we receive the payment the packages will be sent within 48 hours through UPS with tracking number and delivery without recipient's signature. If you prefer the registered delivery service of UPS Extra, there would be an extra cost. Please contact us if you want to choose this option. No matter which delivery service you choose, we will provide you with a link for online tracking. 

Shipping costs include the handling, packaging as well as the postal expenses. The handling cost is fixed meanwhile the logistics cost can vary depending on the weight of the package. We kindly recommend you to save purchased products under the same order. We are not able to combine two different orders, therefore their delivery costs would be charged individually. We can not be responsible for any possible damage of your package during the delivery, but we will do everything to make sure your fragile products are very well protected.

Our packaging boxes are big and the products will be very well protected.